FAQ

Solhardt Frequently Asked Questions (FAQs)

1. Shipping

- What shipping options are available?
We offer standard shipping 

- How long does shipping take?
Refer to options at checkout

- Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

- What should I do if my package is lost?
If your package is lost, please contact our customer service team at [solhardtcustomerservice@gmail.com], and we will assist you in resolving the issue.

 2. Sizing

- Are your sizes true to size?
Our sizes are designed to fit true to size. However, please consult the sizing chart for precise measurements, as fit may vary by style.

3. Returns and Refunds

- What is your return policy?
All sales are final. Items must be unworn, unwashed, and in original packaging to be considered for a return/ if any.

- How do I initiate contact?
To initiate a return, please email solhardtstreetwear@gmail.com


 4. **General Inquiries**

- Do you offer gift cards?
Yes, soon we will offer digital gift cards available for purchase on our website. 

- How can I contact customer service?
You can reach our customer service team via email at [insert email address] or through our Contact Us page [https://solhardt.com/pages/contact]. 

- Do you have a physical store?
Currently, we operate online only. We’re focused on providing a seamless online shopping experience for our customers.

- How do I stay updated on new collections and promotions?
Sign up for our newsletter at the bottom of our homepage to receive updates on new arrivals, exclusive promotions, and more!